Learning Stages

Novice

  • Rigid adherence to rules
  • They need context-free rules to follow e.g., “Whenever X happens, do Y.”
  • They don’t know how to respond to mistakes.

Advanced Beginner

  • Advanced beginners work on things on their own relying on their recent experiences and without being given step-by-step instructions.
  • When problems arise, they have difficulty troubleshooting.
  • They want information fast—without the lengthy theory or without being spoon-fed the basics.
  • They start formulating some principles.
  • They have no holistic understanding and aren’t that eager about it yet.

Competent

  • Competents develop conceptual models of how things work (or should work).
  • They can troubleshoot most problems on their own—including those they haven’t faced before.
  • They seek out expert advice and are able to use it effectively.
  • They are often described as “having initiative” and being “resourceful”.
  • They can take on leadership roles or mentor the novices.

Proficient

  • Proficient practitioners want to see the big picture.
  • They are frustrated by oversimplified information.
  • They can correct previous poor task performance, reflect and revise their approach to perform better next time.
  • They learn from the experience of others.
  • They know when to not follow the plan, and can identify what needs to be done instead.
  • They understand and apply maxims, which are proverbial, fundamental truths that have to be applied within a certain context.

Expert

  • Experts are the primary sources of knowledge and information.
  • They continually look for better ways of doing things.
  • They can be amazingly intuitive but may also be completely inarticulate as to how they arrived at a conclusion.
  • They know which details to focus on and which details can be safely ignored.
  • Know when to deviate from rules

From the book Pragmatic Thinking and Learning: Refactor Your “Wetware”, a summary of Dreyfus model of skill acuisition.